Privacy Policy
Last updated: 28 October 2026. This notice explains how Camera Matrix handles information when you browse the site or send a rental request, sales enquiry, Academy registration, contact message, partnership proposal, or newsletter signup.
Who is responsible
Camera Matrix is the business contact for booking and sales enquiry information. Contact us at Cameramatrixrentals@gmail.com or +256 704 738 156 on WhatsApp. The service area is Kampala and Entebbe, Uganda.
Information we collect
- Your name and phone/WhatsApp number, and optional email address, when you send a sales enquiry; or your name, email address and phone/WhatsApp number when you submit a rental request.
- Academy training registrations, contact messages, partnership proposals, and newsletter subscriptions, including the details you submit and your consent record.
- For a sales enquiry, the products and quantities you selected, the enquiry ID, request status, and estimated product total. For a rental request, your selected equipment and quantities, pickup and return dates, collection option, booking ID, request status, and estimated rental amount.
- Basic server request details used for operation and security, such as IP address, request path, and request time.
- Your saved rental kit or sales enquiry list in your browser’s local storage. It contains product IDs and quantities, not your contact details.
How we use it
We use your details to respond to sales enquiries, confirm product stock, review rental requests, reply to Academy contact or partnership messages, and follow up on training interest. Newsletter email addresses are used only for Academy training announcements when you explicitly subscribe. A sales enquiry is not a confirmed purchase, and a rental request is not a confirmed booking. The site does not collect payment.
We rely on the steps you ask us to take before a possible sale or rental agreement and, where applicable, your consent or a legal obligation. The sales form asks you to agree to follow-up about that enquiry. Academy forms require consent to use your information for the selected request; the newsletter form records an explicit opt-in. You may ask to unsubscribe from training announcements by emailing us. The rental form asks you to acknowledge this notice and the rental terms before submitting.
Who may receive it
Authorized Camera Matrix staff can access sales enquiries, booking records, and Academy submissions in the private admin interface. The site host processes and stores these records. If email notifications are configured, form details are sent through the configured email provider to the Camera Matrix team. If email or automatic WhatsApp notifications are configured for rental bookings, booking details are sent through the configured providers. If you choose a pre-filled WhatsApp link, you send the details to WhatsApp yourself. The site also loads Google Fonts and some product images from third-party hosts; those hosts may receive technical connection information such as your IP address and browser data.
We do not sell enquiry or booking details. Some service providers may process information outside Uganda under their own terms and safeguards.
Retention
We retain enquiry, booking, and Academy submission records for up to 12 months after the last update. The site removes expired records from its active files and sanitizes retained booking backups during its daily retention sweep. Records may be kept longer where required for legal, accounting, dispute, or security purposes.
Your choices and rights
You may ask us to confirm what personal information we hold, correct it, stop or restrict processing where the law allows, or delete it where we are not required to keep it. Contact Cameramatrixrentals@gmail.com. You can clear saved gear lists by clearing this site’s browser storage. You may also contact Uganda’s Personal Data Protection Office about a data protection concern.
Security
Enquiry, booking, and Academy submission records are stored by the site operator and should be accessible only to authorized staff. Use the admin token, restrict access to the server and its data, and use HTTPS for any public deployment. No internet transmission or storage method is completely secure.
Changes and contact
We may update this notice when our practices change. The latest date appears at the top. For privacy questions, email Cameramatrixrentals@gmail.com or call/WhatsApp +256 704 738 156.